Shipping Policy

Where we ship

We ship to [SHIPPING_COUNTRIES].

Processing and delivery

Orders are packed and shipped by our fulfillment partner within [PROCESSING_DAYS] business days. Delivery usually takes [DELIVERY_DAYS] business days after shipping. These are estimates, not guarantees.

Shipping costs

Shipping is free on orders of 2 or more tins. Orders of a single tin ship at a standard rate of [SHIPPING_RATE]. The final cost is shown at checkout before you pay.

Tracking

When your order ships, you'll get an email with a tracking link.

Lost or stolen packages

If tracking shows your order as delivered but you can't find it, check with neighbors and your local carrier first, then email [SUPPORT_EMAIL] and we'll help. If a package is lost in transit, we'll work with the carrier to send a replacement or refund.

Address errors

Please check your shipping address at checkout. If you spot a mistake, email us right away. We can update it only if the order hasn't shipped yet. Orders returned to us because of an incorrect address can be reshipped at the customer's cost.

Returns

See our Refund and Return Policy.