Refund and Return Policy

Return window

You can request a return within [RETURN_DAYS] days of delivery.

Condition

[UNOPENED_ONLY_OR_GUARANTEE_TERMS]

For food-safety reasons, opened supplements usually can't be returned unless a satisfaction guarantee applies.

Damaged, defective or wrong items

If your order arrives damaged, defective or isn't what you ordered, email [SUPPORT_EMAIL] within [DAMAGE_DAYS] days of delivery with your order number and a photo. We'll send a replacement or a refund.

How to start a return

• Email [SUPPORT_EMAIL] with your order number and the item you'd like to return.
• We'll reply with return instructions and the return address.
• Please don't send items back without contacting us first.

Return shipping

Return shipping is paid by [RETURN_SHIPPING_PAYER].

Refunds

Once we receive and check your return, we'll refund the original payment method. Refunds usually appear within [REFUND_DAYS], depending on your bank. Original shipping charges are not refunded unless the item arrived damaged or wrong.

Contact

Questions? Email [SUPPORT_EMAIL].